Jaguar Needs a Miracle. Is This It?

Jaguar will unveil its new design direction, "Exuberant Modernism," on December 2 at Miami Art Week. Jaguar

When it comes to cock-ups, mismanagement, and hoping for fair winds and following seas, Jaguar is right up there.

If you haven’t heard, the Jaguar part of JLR—Jaguar Land Rover—is in a pickle. Earlier this year, it stopped selling the XE and XF sedans as well the F-Type sports car. Now it’s pulled the plug on the I-Pace electric car, the E-Pace junior SUV, and its primary cash cow, the F-Pace SUV.

This means you now can’t buy a new Jaguar in the U.K. And that means Jag dealers can’t sell you one. The last time this happened was when bombs were falling on factories, during World War II.

Yet for reasons best known to Jaguar executives, outside of the U.K., some international markets—America among them—will continue to sell new Jaguars. 

The bosses at JLR say the blueprint for success is simple if challenging: Reinvent Jaguar. Imagine a time when Jaguar will soar high above the likes of Audi, BMW, and Mercedes—which, let’s not forget, it once did—as a maker of more exclusive, and more expensive, motorcars. The new-age Jaguar will be electrified, luxurious, and limited in numbers. The hope is a Jaguar might supplant a Bentley or Porsche in the driveway, without stepping on the toes of JLR’s epic money-spinner, Range Rover. 

Jaguar EV design direction
Jaguar

The first evidence of this reinvention has broken cover across Jaguar’s social media. The brand’s new slogan is “Copy Nothing,” which is ironic as the initial advertising campaign looks like something Benetton might have tried during the ’90s. The effort has been met by an astonishing outcry, as the Jaguar faithful question the decision to erase the past (quite literally, on social channels) and start with a clean sheet of paper. But how many of those commenters have actually bought a new Jaguar in the past decade?  

The worry for onlookers and fans of the brand is that Jaguar has form when it comes to muddling through and getting away with things by the seat of the pants. From the 1940s through to the 1960s, Jaguar built a reputation that few could touch, drawing in passionate engineers and daring executives who shaped a golden era not only for the brand, but for people like us who cared about cars. With William Lyons at the helm, beginning in the mid-1930s Jaguar became known for upsetting the status quo, turning out cars that were prettier, faster, cheaper, and had more sex appeal than anything the establishment could muster.  

There was the SS100, which hit 100 mph, the “magic ton,” in 1936. Then the XK120, which wowed the crowds—and the rest of the world—at the 1948 Earls Court motor show. Three years later came the C-Type, which would go on to secure Jaguar its first victory at the 24 Hours of Le Mans 24, to be swiftly followed by the potent D-Type, which won Le Mans in 1955, ’56, and ’57. The end of that decade saw the launch of the car that, for many, is the most recognizable sedan of the time, the Mark II. And even before writer Piri Halasz coined the phrase “Swinging Sixties,” Jaguar had knocked out all of us with the E-Type.

These cars broke new ground and in doing so set new standards for drivers. They would be followed in the late 1960s by the elegant XJ6 and, from 1975, the avant-garde XJ-S. Like it or loathe it, the XJ-S could only have come from a company that was confident in its values and what it stood for (just don’t mention the “R” word: reliability).

Compare that track record with more recent efforts. We all know how Jaguar managed to royally upset its wealthiest clients over the XJ 220 debacle, U-turning on a V-12 engine and all-wheel drive for a twin-turbocharged six driving the rears only.

More recently, I remember testing one of the very first S-Types, in 1999, and being appalled at the poor quality of the cabin it shared with the Lincoln LS. Of course, there came quick reassurances from the PR people that it was a pre-production car and not representative of the finished thing that would be much improved. Unfortunately, it was and it wouldn’t be. A facelift was rushed through and into production by 2002.

When the X-Type came out in 2001, its role was to help grow Jaguar’s volume. But it was hampered by awkwardly conservative design and the decision to only offer it with all-wheel drive and thirsty V-6 engines. Where were the front-wheel-drive, four-cylinder versions or diesel models that fleet buyers across Europe were buying up at the time? Jaguar executives are said to have become fixated on the large U.S. market, to the detriment of everywhere else.

Then there was the time engineers embraced aluminum for the construction of the X350 XJ in the early 2000s. Its bodyshell was 40 percent lighter and 50 percent stiffer than the previous XJ, which is something worth showcasing with bold design. But management pushed for conservative cues, so to anyone not in the know—which, let’s face it, is the majority of the car-buying public—the new XJ looked like an old XJ. An Audi A8 or BMW 7 Series spoke of modernism and technology; the Jag simply said “old man’s motor.”

And as the world fell head-over-heels for remakes—think Ford Mustang and GT, Mini Cooper, Fiat 500, and Nissan 350Z—rightly or wrongly Jaguar couldn’t bring itself to revive the E-Type nameplate. Or find a way to create a production-feasible C-X75 supercar.

Jaguar’s one recent glimmer of first-mover advantage came with the all-electric I-Pace, which hit the road way back in 2018 as one of Europe’s first luxury electric SUVs to rival Tesla. However, the electric crossover was plagued by reliability issues and a failure to provide timely updates in the face of new competition. Now it’s dead.

Jaguar I-Pace
A Jaguar I-PACE on display at the 2018 Paris Motor Show. (Chesnot/Getty Images)Getty Images

The big roll of the dice, put in place by Thierry Bolloré in 2021, is to reposition Jaguar as a maker of all-electric luxury cars, using a new platform called JEA (Jaguar Electric Architecture). But hands up who’s been reading the recent reports from the likes of Aston Martin, Bentley, and Ferrari saying buyers in the luxury car sector have precious little appetite for all-electric cars. Forecasts are being revised, production plans walked back, profit warnings issued.

Bolloré went out the door after two years at the top of JLR. Draw your own conclusions. Now Jaguar has to pick up the pieces, and rumor has it the first car, said to be a four-seat super coupe (set to be previewed as a concept at Miami Art Week on December 2) is having to be reconfigured to somehow accommodate hybrid running gear. Whether that is true or not, the fact remains that these are troubling times for a once-great brand.

If necessity is the mother of invention, but drivers of luxury cars aren’t buying electric cars, it’s going to take more than reinvention for Jaguar to survive. It’s going to take a miracle.

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Comments

    Over the last 3 decades, JLR has hired lawyers, cost cutters and trimmed just about all of their operations down to the bone. This brand does not need anything but to get back to basics. They have slowly walked away from their heritage and following that goes with the brand. They hired non automobile people and if you know what that means then you know they might as well be Walmart. The company is so far in the hole and so far from recovery it will take a common sense approach and get back to their heritage. This latest move is just the last nail in the coffin, but luckly for JLR the coffin was built by Lucas.

    It’s unbelievably astounding that they would actually pay some Advertising Agency to come up with something that will go down as one of the worst Commercials ever. Its the perfect example of “shooting yourself in the foot”

    I am second owner of a 2004 XJ8, British racing green/tan interior. I have had it for 13 years. Absolutely beautiful car and it gets tons of compliments today. Never seen winter weather. Love driving it and absolutely love the car. Had 3 minor issues in all of these years. 95K miles. STOP WITH THE EV CRAP AND GO BACK TO WHAT WORKED IN THE PAST! THEY NEED TO HIRE A CAR GUY!

    They should do another set of “Limited Edition” runs of their greatest hits to allow the remaining craftspeople a last chance at plying their trade. Then roll the doors down, have a cuppa, and let it pass quietly with some dignity.

    I had an XK-120 and a XKE. Both great cars that taught me quite a bit automotive repair skills. Unfortunately they didn’t take well to Buffalo, NY winters and salted roads.

    I understand what the controversial/
    silly or Avant-garde (chose one or both) commercial is trying to do.
    Build excitement or establish a culture when your trying to (re) introduce a nameplate.
    Those with memories will think back to the launch of Nissan’s Infinity back in 1989.
    One commercial just showed a shot of running water in a bamboo trimmed spring. Very Zen.

    Now, Jaguar is trying not do the same thing with androgyny.
    The Infinity ad was trying to remind buyers about Japanese culture and craftsmanship.
    Jaguar seems to be trying to mine the “hip” UK-style Swinging 60s. The trouble is, like Nehru jackets and acid rock, hipness doesn’t always age well.

    Here is my version of the “Miracle” Jaguar needs:
    Revise your Business Philosophy to produce vehicles (Gas or Electric) that will last AT LEAST 15 years. Correct your assembly to make fit-up and gasketing a model of automotive excellence. Revise your Electrical process to avoid “Micro-miniature” connection and use as many standard connections as possible. Redesign your mechanical assembly to accommodate future repairs. Adjust your Design to promote and Engage your factory personnel to insert “Top Level Quality Control” as their Core Job Function and incorporate the successes that will surely follow into Quarterly Bonuses into the Payment Process. Jaguar has always made a beautiful automobile. They have allowed their dedication to “Looks” absorb everything else. Contact me for any further assistance.

    The UK seemingly took their quality training from the Italians.

    I lived in the UK in the late ’80s. In addition to the US car magazines I received, I bought several UK car periodicals.
    Talk about nationalistic fan boys.
    One proclaimed the latest Jaguar sedan as “THE BEST SEDAN IN THE WORLD” over Mercedes, BMW and the rest.
    Okay, maybe to the magazine writer driving a brand new, specially prepared test car….but in the real world?
    Really.

    A friend had a top of the line Jaguar sedan at the time as a company car. With a driver in the week. On weekends he’d drive out of London to a home in the country.
    I rode with him a few times. Sitting up front I tried to adjust the srat. It moved an inch then froze. Later I tried to open a window…no doing.
    When he retired he bought a Mercedes CLS…enjoyed them. One one was wrecked, he bought a second.

    Everything I held dear as a child seems to have gone the way of the dodo bird…except Valomilk candy cups. They’re just as good as ever.

    Goodbyes to Jaguar. Everyone else is dropping ev for now. Guess they can’t see all the red ink evs have caused everyone.
    The xke was awesome!

    My pool little daughter, a professional woman, waited years to buy her f-pace.
    NOW SHE HAS PEOPLE LAUGHING AT HER AND SOAPING HER WINDOWS.

    WHAT THE HELL DID YOU DO. ARE YOU ALL NUTS?

    It looks like Haven’t censored my last reply on this, so I’ll try again.
    The corporate higher ups DON’T CARE what you or I think.
    We are not the market they are pitching to. We don’t live in Mayfair, Notting Hill, the Hamptons, Hollywood or Martha’s Vineyard.
    To them the silly ad is working, it’s getting people to talk about the “brand”.
    Unfortunately, the leadership thinks if Jaguar (or is that now JaGuar?) as a brand and not a car company.

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